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This website is owned and operated by Murcor, Inc. ("ValuationsDirect"). ValuationsDirect respects your privacy. The ValuationsDirect Privacy Policy ("Privacy Policy") applies to the www.valuationsdirect.com website and governs its data collection, use and services. This Privacy Policy discloses how we collect, protect, use and share information gathered about you. This Privacy Policy applies to ValuationsDirect and not to any of our affiliated companies, vendors or service providers. If you use this site you explicitly agree to the terms and conditions of the Privacy Policy in effect at the time of your use. Please read our Privacy Policy to understand:
- Information We Collect
- Site Use Information
- Information You Provide to Us
- Use of Cookies
- Email Communications
- Your Access to Your Information
- Disclosing Information to Third Parties
- Child Privacy
- Security Procedures to Protect Information
- Notice to California Residents
- Notice to Nevada Residents
- Inapplicability of Privacy Policies of Any Linked Sites or Other Parties
- Changes to this Privacy Policy
- Your Comments are Appreciated
I. Information We Collect
Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when joining the network, customer login, user login (collectively “registering”) at our website or contacting us through our website. ValuationsDirect uses such information collected primarily to provide better service to our customers and vendors, to comply with our legal obligations, to operate and grow our business, to improve and customize the content you see, to provide the products, services or membership benefits you request, and to contact you about special promotions and new products. This website is primarily designed for commercial users and is not intended for personal, family or household purposes.
II. Site Use Information
ValuationsDirect may collect the IP addresses of visitors to our site. This information may be aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. ValuationsDirect may use this information to measure the use of our site and to improve the content we offer. We may share with third parties this experiential information or other data which does not personally identify visitors to our site.
III. Information You Provide to Us
You are not required to register in order to access our site. Certain portions of our site may be restricted to registered users. Any information you provide is voluntary. If you register on the site we may collect your contact information, i.e. your name, address, birth date, email address, telephone number and other information you provide to us about yourself. You agree to provide accurate and current information and to update that information as appropriate and you will update it as necessary.
You may also be given the opportunity to select or create a password to be used to access your information or to obtain access to certain online services not available to anonymous visitors. Please be aware that our information security software may cause some e-mail messages or other documents sent via this website not to be received. If you send us an email or request information we may retain your email address or other information you provided and use it to respond to your inquiry or otherwise as provided in this Privacy Policy.
Prospective independent contractor vendors, including appraisers, real estate agents and brokers, or other professionals may submit information to apply to become a vendor by visiting the “Join Our Vendor Network” page, which may be operated by an authorized vendor. Information collected may include name, address, telephone and fax numbers, email address, education history, resume, copy of current state license/certification, insurance and workers’ compensation coverage, military service, immigration status and employment history, women and minority-owned status, or other information.
By providing personal information through this site you explicitly agree to our collection, use and sharing of all such information as described in this Privacy Policy. You agree that we may use the personal information you provide ValuationsDirect and our affiliated companies for general commercial purposes including to respond to your inquiries, process orders, contact you, and let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with others.
You may be given the option to make payment through this site. We may use a third-party payment processor for this purpose, in which case your information is either submitted directly to the payment processor or is transferred by us to the payment processor.
IV. Use of Cookies
Our website uses “cookies” and other similar technologies, such as Google Analytics, to help personalize your online experience, such as recognizing your name when you revisit, as well as to assist us in marketing, advertising, and analysis. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies or other technologies placed when you visit our site may personally identify registered users and allow us to monitor certain statistics which help us improve our services, such as how many site visitors view certain pages on our website or receive our advertisements when visiting other websites. Some cookies may be deleted once you leave our site (“session cookies”), while other cookies remain after your leave our site (“persistent cookies”) so that you are recognized when you return to the site. We may permit selected third parties to collect information from our site visitors about their online activities over time and across other websites through the use of cookies.
You also may have the ability to accept or decline cookies on your device. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, being automatically recognized as a registered user, function properly.
We do not currently employ technology to respond to do-not-track signals from your browser.
V. Email Communications
By providing your email address you agree to receive communications from us and our affiliates related to the commercial relationship and transaction, including industry news and information and/or programs of interest or marketing material, employment opportunities, vendor opportunities, professional offerings, or responses to your inquiries. To unsubscribe from promotional emails, follow the instructions in the email.
VI. Your Access to Your Information
Registered users have the ability to update their information by accessing their account. You have the right to access and update your personal information submitted to us. You may access your information at any time to add, change or delete certain profile information by simply logging in.
VII. Disclosing Information to Third Parties
We do not disclose personal information to third parties for monetary consideration but we may disclose your information with our affiliated companies. We may also disclose personal information to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our legal notice disclosure or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, independent contractors, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc.); (6) the information is shared with third parties for their marketing use; or (7) to others as described in this Privacy Policy. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional, data analysis or other purposes.
VIII. Child Privacy
Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children under 18. If we have reason to believe that information is being provided by a person under the age of 18 we will not collect the information.
IX. Security Procedures to Protect Information
You should be aware that information sent to us using this website may not be secure in transmission. However, if you access a ValuationsDirect extranet from this site, we use SSL (Secure Sockets Layer) security technology to encrypt information you provide to us through the site, but any information you provide to us outside of the extranet or for example by email, is unencrypted. SSL is an industry-standard protocol for encryption over the internet. Data transmission over the internet is never 100% secure.
While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your password with anyone. If we receive instructions using your log-in information and password we will assume that the instructions have been authorized by you. ValuationsDirect cannot guaranty the security of any information you transmit to us or from our site, and therefore you use our site at your own risk.
X. Notice to California Residents
A. Your California Privacy Rights (Shine the Light Act)
We may share your personal information with third parties for their direct marketing purposes. California residents, not otherwise excluded by statute, with an established business relationship with us are permitted by California law to request once a year information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year. Please email us at CCPA@pcvmurcor.com to request this disclosure.
B. California Consumer Privacy Act (“CCPA”) Rights
The CCPA substantially limits the rights of our employees and those employees of entities with whom we transact business with respect to information we collect in those contexts. As of January 1, 2020, verified California residents not otherwise excluded by statute will have the right to:
- request and receive disclosure of our personal information collection practices during the prior 12 months, including the categories of personal information we collect, the categories of sources of such information, our business purpose for collecting or sharing such information, and the categories of third parties with whom we share such information.
- request and receive a copy of the personal information we have collected about them during the prior 12 months.
- request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third party recipients and a list of the categories of personal information that we disclosed for a business purpose.
- request that we not sell personal information about them and
- request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.
For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
In order to make a request for disclosure California residents may contact us by calling (844) 900-5535, emailing us at CCPA@pcvmurcor.com or clicking https://privacy.valuationsdirect.com/. We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose. If you do not have a registered account with us we may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you. We will acknowledge receipt of your request within 10 days and will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.
You may make a request for disclosure of our information collection practices, the information we collected about you, or our sharing practices up to twice within a 12-month period. You may make a deletion request at any time. We will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time.
For requests for a copy of the personal information we have collected during the 12 months prior to your request we will endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy to your registered account, if you have registered an account with us.
If you request that we delete your personal information, California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations.
We will not discriminate against you as a result of your exercise of any of these rights.
Sale of Information. We do not sell your information for monetary consideration but we may transfer your information to a third party that provide us with services such as helping us with advertising, data analysis and security, which may fall under the definition of “other valuable consideration” which may be consider a ‘sale’ under the CCPA. If you are a California resident over the age of 16 and would like to instruct us not to sell your personal information, please visit our Do-Not-Sell web page here. We do not sell personal information of individuals we actually know are less than 16 years of age. Once we receive your Do-Not-Sell request we will wait at least 12 months before asking you to reauthorize personal information sales.
Using an Authorized Agent. You may submit a request through someone holding a formal Power of Attorney. Otherwise, you may submit a request using an authorized agent only if (1) you provide the authorized agent with written permission to make a request and (2) you verify your own identity directly with us. We will require the agent to submit proof to us that they have been authorized to make requests on your behalf.
During the past 12 months, we have collected the following categories of information from the listed sources, used it for the listed business purposes and shared it with the listed categories of third parties. The categories of information include information we collect from our website visitors, registered users, employees, vendors, suppliers and any other person that interacts with us either online or offline. Not all information is collected about all individuals. For instance, we may collect different information from applicants for employment or from vendors or from customers.
| # |
Category of Information collected |
Source |
Business purposes for use may include* |
Categories of third parties receiving information |
| 1 |
Identifiers (such as name, alias, postal address, email address, phone number, fax number, account name, Social Security number, driver's license number, passport number, unique personal identifier, IP address, government issued ID, or similar identifier) |
Individuals submitting information to us; information we automatically collect from site visitors; information we may receive from third-party marketing and data partners.
|
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as payment processors, mail houses, marketing service providers, shipping service providers, employee benefits administrators); affiliated companies; government agencies; law enforcement; strategically aligned businesses;
|
| 2 |
Sensitive Information (such as name with financial account, medical, health, and health insurance information, user name and password) |
Individuals submitting information; employment applications;
|
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as payment processors, employee benefits administrators).
|
| 3 |
Protected classification information (such as race, color, religion, physical disability, mental disability, veteran status, military status, or any other basis for protected status) |
Individuals submitting information.
|
Employee and vendor administration reporting and supporting diversity and inclusion goals; qualification for minority owned status; performing services for you; legal compliance, quality control.
|
Service providers (such as employee benefits administrators, diversity and inclusion service providers); employee and vendor service providers; government agencies
|
| 4 |
Commercial information (such as financial account and loan information, transaction history, insurance policies, products/services purchased, obtained or considered, product preference) |
Individuals submitting information; information we automatically collect from site visitors; information we may receive from third-party marketing or data partners.
|
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services to you; internal research and development; quality control.
|
Service providers (such as payment processors, mail houses, marketing service providers, shipping service providers, employee benefits administrators), affiliated companies, government agencies, law enforcement, strategically aligned businesses
|
| 5 |
Electronic network activity (such as browsing or search history, website interactions, app interactions, advertisement interactions) |
Information automatically collected from site visitors.
|
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as payment processors, mail houses, marketing service providers, shipping service providers, employee benefits administrators); affiliated companies; government agencies; law enforcement;
|
| 6 |
Audio, video or similar information (such as voice recordings, customer service calls, security monitoring, photo, call history, video recording) |
Individuals submitting information; information we collect for security purposes.
|
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as payment processors, mail houses, marketing service providers, shipping service providers, employee benefits administrators); affiliated companies; government agencies; law enforcement;
|
| 7 |
Biometrics |
Individuals submitting information Information we collect for security purposes
|
Employee and vendor administration Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as marketing service providers, shipping service providers, employee benefits administrators); employee and vendor service providers; Employee and vendor administration; affiliated companies; government agencies; law enforcement; strategically aligned businesses.
|
| 8 |
Geolocation |
Information we automatically collect from site visitors.
|
Performing services for you; Supporting professional events; Auditing relating to transactions; security detection, protection and enforcement; ad customization; performing services for you; internal research and development; quality control.
|
Service providers (such as mail houses, marketing service providers, shipping service providers, employee benefits administrators); affiliated companies; government agencies ; law enforcement;
|
| 9 |
Professional, educational or employment related information (such employee job apps, employee personnel records, references, licensing requirements, vendor proposals) |
Information submitted by individuals; information received from third parties in connection with vendor or employment status or applications; information we observe in connection with vendor or employment oversight.
|
Performing services for you; Employee and vendor administration Employee benefits administrators; Administer hiring and employee management functions; Vendor management Auditing relating to transactions; security detection, protection and enforcement; internal research and development; quality control.
|
Service providers (such as payment processors, employee benefits administrators); employee and vendor service providers government agencies; law enforcement accounting, professionals, or insurance providers strategically aligned businesses.
|
| 10 |
Inference from the above (such as preferences, characteristics, behavior, attitudes, abilities, etc.) |
Internal analytics
|
Ad customization; performing services for you; internal research and development; legal compliance quality control.
|
Service providers (such as analytics providers); Government agencies
|
*More specifically, the business purposes may include:
-
Performing services for you:
- To administer or otherwise carry out our obligations in relation to any agreement to which we are a party;
- To assist you in completing a transaction or order;
- To allow tracking of shipments;
- To prepare and process invoices;
- To respond to queries or requests and to provide services and support;
- To provide aftersales customer relationship management;
- To create and manage our customer accounts;
- To notify you about changes to our services and products;
- To administer any promotion, contest, survey, or competition;
- To provide you information regarding our products and services,
- To offer our products and services to you in a personalized way, for example, we may provide suggestions based on your previous requests to enable you to identify suitable products and services more quickly.
-
Advertising customization.
- For marketing and promotions we believe you may find of interest and to provide you, or allow selected third parties to provide you, with information about products and services that may interest you;
-
Auditing relating to transactions, internal research and development.
- To provide for internal business administration and operations, including troubleshooting, site customization, enhancement or development, testing, research, administration and operation of our sites and data analytics;
- To create products or services that may meet your needs;
- To measure performance of marketing initiatives, ads, and websites “powered by” another company on our behalf;
-
Security detection, protection and enforcement; functionality debugging, error repair.
- As part of our efforts to keep our sites safe and secure;
- To ensure the security of your account and our business, preventing or detecting fraud, malicious activity or abuses of our sites, for example, by requesting verification information in order to reset your account password (if applicable);
- To ensure the physical security of our premises through the monitoring of surveillance images;
- To resolve disputes, to protect the rights, safety and interests ourselves, our users or others, and to comply with our legal obligations.
-
Quality control.
- To monitor quality control and ensure compliance with our legal obligations, codes and ordinances, policies and procedures,
- To develop and improve our products and services, for example, by reviewing visits to the sites and various subpages, demand for specific products and services and user comments.
XI. Notice to Nevada Residents
We do not disclose personal information for monetary consideration. If you would like to tell us not to sell your information in the future please email us at CCPA@pcvmurcor.com with your name, postal address, telephone number and email address with “Nevada Do Not Sell” in the subject line.
XII. Inapplicability of Privacy Policies of any Linked Sites or Other Parties
ValuationsDirect’s sitemay contain links to other sites such as our affiliated companies and third parties. This Privacy Policy only addresses ValuationsDirect’s use and disclosure of your information collected on this site, if any. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.
XIII. Changes to this Privacy Policy
We will occasionally amend this Privacy Policy to reflect feedback and we reserve the right to make changes to this Privacy Policy at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site. We post the effective date of our Privacy Policy on our site. We encourage you to check our site frequently to see the current Privacy Policy to be informed of how ValuationsDirect is committed to protecting your information and providing you with improved content on our website. If we make material changes to this Privacy Policy we will post the revised Privacy Policy and the revised effective date on this site.
XIV. Your Comments are Appreciated
If you have any questions or comments regarding our Privacy Policy or our website, you can contact us at Murcor, Inc. Corporate Headquarters, Attention: Privacy Department, 740 Corporate Center Drive, Suite 100, Pomona, CA 91768, Tel. (844) 900-5535; Fax (909) 865-4909. This site is owned and operated by Murcor, Inc. which controls any information submitted through this site.
Effective Date: As of January 1, 2023
(c) 2023 by Murcor, Inc., All rights reserved.